Race
Tours operates a no obligation purchase policy, meaning
our customers are free to select from our products and services
to build a package that will suit the individual’s
requirements. To book:
1. View our prices
and refer to any specific event instructions.
2.
Read the terms and conditions below.
3. Click the
'add to cart' buttons to add tickets to your basket.
4. Once you have
finished adding tickets to your basket, click the
'checkout' button to proceed to Google Checkout. All
major cards are accepted. There will be a simple registration
process to follow that will require you to input your
name, address, contact details and card details.
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Terms and Conditions
1. Your agreement is with
Neil Dobson trading as Race Tours.
2. Your Travel Booking
Whether you book alone or as a group, we will only deal
with the lead booking name in all subsequent correspondence,
including changes, amendments and cancellations. You must
be 18 years old and possess the legal capacity and authority
to book as the lead name. You are responsible for ensuring
the accuracy of the personal details or any other information
supplied in respect of yourself and any other person on
the booking and for passing on any information regarding
the booking or any changes made in relation thereto, to
all persons on such booking, including but not limited to
information on schedule changes or copies of booking confirmations.
A contract will exist as soon as a booking is confirmed.
This contract is made on the terms of these booking conditions,
which are governed by English Law, and the jurisdiction
of the English Courts.
3. Payment
In order to confirm your booking you must make a full payment.
4. Insurance & Passports
We strongly recommend that all travelers hold adequate travel
insurance that includes repatriation due to illness or accident.
We also recommend that you take out continental vehicle
recovery insurance whilst driving abroad. A valid passport
is required for the duration of your stay abroad. Non-EU
nationals may require a visa for travel in Europe.
5. If You Cancel Your
Booking
You may cancel your booking at any time. Written notification
from the person who made the booking must be received at
our office and the cancellation will take effect on receipt
of your notification. The percentage cancellation charge
detailed below is calculated on the basis of the total cost
payable by the person(s) cancelling.
Period before start of
event within which written notification of cancellation
is received by us Cancellation charge per person cancelling
More than 70 days 25%
Between 70 and 56 days 50%
Between 55 and 28 days 75%
Less than 28 days 100%
If the reason for your
cancellation is covered under the terms of your insurance
policy, you may be able to reclaim these charges.
6. Force Majeure
In these Booking Conditions, "force majeure" means
any event which we or the supplier of the service(s) in
question could not, even with all due care, foresee or avoid.
Such events may include war or threat of war, riot, civil
strike, actual or threatened terrorist activity, industrial
dispute, natural or nuclear disaster, adverse weather conditions,
fire and all similar events outside our control. Except
where otherwise expressly stated in these booking conditions,
we regret we cannot accept liability or pay any compensation
where the performance of our obligations under our agreement
with you is prevented or affected by force majeure.
7. If We Change Or Cancel
Your Booking
It is unlikely that we will have to make any changes to
your booking, but we do plan the arrangements many months
in advance. Occasionally, we may have to make changes and
we reserve the right to do so at any time. Most of these
changes will be minor and we will advise you of them at
the earliest possible date. If we have to make a major change
or are unable to provide the booked tickets or accommodation,
you can either have a refund of all monies paid or accept
an alternative arrangement of comparable standard from us,
if available. Please note that in cases of force majeure,
refunds will not be possible.
8. If You Have A Complaint
If you have a problem during your holiday, please inform
the relevant supplier (eg. your hotelier or the event organiser)
immediately, who will endeavour to put things right. Failure
to do this may affect any future claim for compensation.
If your complaint is not resolved locally, please follow
this up within 28 days of your return home by writing to
our office, giving your booking reference and all other
relevant information.